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  PayQ Limited

International House,
12 Constance Street,
London E16 2DQ,
United Kingdom.


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Payment gateway for tech support

Partner with PayQ, with lowest rate at 2.9% and Zero Set up fee.

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Get your Merchant Account approved in just 2 days.

We hear the word “tech support” as a lingo and bank hear the word “tech support” as a synonym of “tech support scams”

Though the technical industry is one of the fastest growing billion-dollar industries, however the financial institutions and banks are not very eager to approve a merchant account for tech support business.

Over the years, scammers masquerade themselves as big brands like Microsoft and Apple have conned innocent people out of their personal information and their credit card details and bank login username and passwords.

One of the major fraud outbreaks happened when the scammers started sending pop-up messages that the user’s computer is at risk and they should call immediately to the toll-free number of the scammers who can compromise the data of the system and charge a hefty sum for a resolution. 

In the past the user had to pay a large fee for such a subscription by the scammers and a scammer did it over and over for a period of time by recurring billing and embezzlement of thousands of dollars from the user’s card through the payment gateway of tech support.

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The Federal Trade Commission reported that consumers lost $30 million from tech-support scams in 2018 and 2019. The average consumer loses about $200 on each scam.

Due to the flourishing scam in tech support business and the high chargeback concomitant with tech support merchant accounts, banks and financial institutions don’t want to shoulder the potential peril associated with such businesses.

PayQ specializes in providing High Risk Merchant account including offshore merchant account for high risk and no chargeback payment gateway for tech support

Also, tech support businesses are known for high volume transactions, which they are streaked by any acquire at least for the first 3 months.

 Many tech support merchants with the high volume of  $100,000 a month face the problem of CAP. They are not allowed to process more than $20,000 or at max $30,000 in a month and once they reach their limit they have to shut down the business for that particular month.

The best pact with PayQ is, we lift the CAP from the very first day , therefore by definition, the merchant can process unlimited sales for the month without any fright of CAP getting outstripped.

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Why Tech Support attracts so much Chargeback and Disputes?

Remote tech support businesses are vulnerable to high chargebacks not only because many tech support companies and the business owner run the campaign with very little guidance and the employees are not skilled in providing quality customer service, more often a poorly operated business creates a lot of unhappy customers which lead to high chargeback volume and refunds.

In general when a customer makes a purchase from the tech support business they are getting a service not a product and due to lack of tangible items customer feel that their purchase was invaluable or once the customer discuss the case with their friends and relatives they warn them about the tech support scams

 Also Tech support service is not cheap and for every service, the customer has to pay hundred of dollars. To free up the extra cash, sometimes a  dissatisfied customer may look up ending such services and reach their bank to raise a dispute and eventually it turns out to be a chargeback for the tech support Merchant.

The second biggest challenge with tech support businesses is lack of strong brand name. Due to little name recognition of a tech support company or less established businesses; the end user lacks the trust, which they have for any other big brands, and eventually they dispute the credit card transaction. 

Such high chargeback businesses become a financial burden for the credit card processor and ultimately that results into Merchant account termination.

How can PayQ be a paramount payment partner?

We support our merchants to fight a chargeback by representing the chargeback case with the acquirer. We have created a Pre fraud alert and fraud prevention system for high-risk merchants including tech support businesses by partnering with Verifi, Cardholder Dispute Resolution Network (CDRN) and Ethoca. In case merchants fall under “High risk businesses” apart from tech support, PayQ can still partner with them.

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PayQ what to do

Here is what you can expect and how we can help your business to get a sustainable growth.

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We Specialize in

E-Commerce and Retail Options
Medium/High Risk Accounts
Chargeback Free Payment Gateway
Chargeback Prevention Filters
Chargeback Representation
Mobile Payment
EMV Readers
3D Secure Frictionless Checkout
POS Device
Virtual Terminal Payment Gateway
International Merchant Accounts
Payment Gateway for Recurring Billing
Merchant Account for High Risk Businesses
Cross Border Transaction
3D Secure Payment
Global Payment Gateway

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  hello@payq.eu

 International House, 12 Constance Street,
London E16 2DQ, United Kingdom.

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